Order & Shipping Information
Placing an Order
Order on-line using our secure shopping cart. Secure Shopping Cart Info
Order by phone, using our toll free number 1-800-659-0499
Order by mail, using our printable Order Form to Sandi's T's 960 Copeland Road Suffolk, VA 23434
Payment
We accept American Express, Visa, MasterCard, Discover, Paypal and Google Checkout
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Please note: You do not need to have an account on Paypal, to use Paypal as your payment method.
Shipping and Handling
You will find that our shipping and handling rates are very reasonable. Many items that you purchase can be shipped first class mail. We are unable to give you a shipping rate by phone. Please use the cart to see what particular products sent to your address will cost.
All orders are shipped by US Mail, FEDEX or UPS. We ship to all US states and Canada.
If you would like to sign for receipt of your order, please let us know as we cannot be held responsible for items lost or stolen after leaving our shipping department.
Note: If you need your order by a specific date, please note that in the comments on your shopping cart.
For international customers, we only accept verified Paypal for international orders. Please use our convenient Contact form for a shipping quote and to place an order. You can also email us at contact@sandists.com. Be sure to add our email address to your address book, so our reply will not go into your spam/junk folder.
Customers outside the U.S. are responsible for any import duties, taxes or fees their country imposes.
Contact
You will receive a confirmation e-mail with the total price once your order has been received, as well as an email to notify you that your order has been shipped.
Returns
Any items that need to be returned should be in saleable condition, in original packaging if possible and returned within 30 days of original purchase. Please call the toll free number 1-800-659-0499 for a return authorization number. When the items are received in above condition, the customer's account will be credited for the original cost of the item. Shipping either to or from the customer will not be credited to the customer.
Customer service and satisfaction are our #1 priority. We want you to be a happy customer and will do everything possible to provide you with excellent service.